Class Resources

I generally use a rubric when evaluating each of the major assignments for this course(Examples of past assignments submitted my students can be found on the Past Assignments page.)  That is, I have a "score" sheet that I use in evaluating each assignment.  To gain access to the evaluation form that I have used for the major assignments in past semesters, click on any of the hyperlinks listed below.

 

You can also access outlines (PowerPoint slides) that are provided for the course.  These slides provide 60-70% of the content of slides used during lectures.  From the web site for the class, select Course Information (tab in upper left) and then Schedule. Once on the Course Schedule page, scroll down and choose a chapter to view (Chapter 1, Chapter 2, etc.).  (Click here for a tutorial on how to print the slides.)

Click here for a list of Visual Illustrations used this semester and/or suggested by students in previous semesters.

 

Here are some pages that you might find helpful in your attempt to succeed in this class:

When it comes to this class, are you doing your part?  Is the professor doing his?  Click here to see class descriptions regarding good instructor performance and good student performance.

The following file contains comments about the class from past students.
Here is a true story from a former student in the service marketing course.  It illustrates the importance of each and every service encounter.

Obviously, there may be other resources you might find useful.  Thus, any suggestions you might have would be greatly appreciated!

 

 

 

This page was last updated on 11/18/06.

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