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I generally use a rubric
when evaluating each of the major assignments for this course.
(Examples of past assignments submitted my students can be
found on the Past Assignments page.) That is, I
have a "score" sheet that I use in evaluating each assignment. To gain
access to the evaluation form that I have used for the major assignments in
past semesters, click on any of the hyperlinks listed below.
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You can also access outlines (PowerPoint slides)
that are provided for the course. These slides
provide 60-70% of the content of slides used during lectures. From the web site for the class,
select Course Information
(tab in upper left) and then Schedule. Once on the Course Schedule
page, scroll down and choose a chapter to view (Chapter 1, Chapter 2, etc.).
(Click here
for a tutorial on how to print the slides.) |
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Click
here for a list of
Visual Illustrations
used this semester and/or suggested by students in previous semesters. |
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Here are some pages that you might find helpful
in your attempt to succeed in this class:
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When it comes to this class, are you doing your part? Is the
professor doing his?
Click here
to see class descriptions regarding good instructor performance and
good student performance. |
The following file contains comments about the class from past
students.
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Here is a
true story
from a former student in the service marketing course. It
illustrates the importance of each and every service encounter. |